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Frequently Asked Questions

Find answers to common questions about our pricing and services.

Do you offer custom packages?

Yes, we understand that every business has unique needs. We're happy to create a custom package tailored specifically to your requirements and budget. Contact us to discuss your project in detail.

What's included in the support period?

Our support includes fixing any bugs or issues, answering questions about how to use your new digital product, and making minor content updates. It does not include major new features or redesigns, though these can be arranged separately.

How do payments work?

For most projects, we require a 50% deposit to begin work, with the remaining 50% due upon completion. For larger projects, we can arrange a phased payment schedule aligned with project milestones.

Do you offer ongoing maintenance?

Yes, after the initial support period, we offer various maintenance packages to ensure your digital assets remain secure, up-to-date, and performing optimally. We can discuss these options as your project nears completion.

What's your typical turnaround time?

Turnaround times vary depending on the scope and complexity of the project. A basic website might take 2-4 weeks, while a complex app or e-commerce store could take 8-12 weeks or more. We'll provide a detailed timeline during our initial consultation.